Via Florelle ships all Voyageur products Priority Overnight. Arrival time of your roses is between 9 am-12pm to most areas in the US and 5pm to some rural areas on the delivery day you specify. At rare circumstances severe weather may cause delays.
Packages DO NOT REQUIRE SIGNATURE due to fragility of the roses and may be left at the front door if the recipient is not at the delivery address.
Please provide a gate code if necessary.
You take full responsibility for any loss or damage that may occur (if the roses are stolen or gate code, if any, is not provided) or the wrong address is provided.
If being delivered to an apartment or suite, package may be left with reception.
$12 Cancellation Fee will be charged for any order being cancelled within 24 hrs of Shipping date.
Any delays of the order caused by Fedex are out of the hands of Via Florelle and will be taken up with Fedex.