I understand that due to Weatherany delays/damages of the order caused by FedEx are not the fault of Via Florelle and no refunds or store credit will be issued.
Via Florelle ships all Voyageur and Gallerie de Via Florelle products Priority Overnight. Arrival time of your roses is by 12pm to most areas in the US and 5pm to some rural areas on the delivery day you specify.
Via Florelle ships all Forever roses Priority Overnight, or FEDEX 2-3 days Choose Priority Overnight at checkout if you wish the flowers to be delivered the next day!
I understand this order cannot be cancelled or modified. All sales are FINAL! No refunds or store credit will be issued.
Please make sure someone is at the delivery address to receive the package.
Packages DO NOT REQUIRE SIGNATURE due to fragility of the roses and may be left at the address provided, if the recipient is not present.
Please provide a gate code if necessary.
Via Florelle is not responsible for any loss or damage that may occur (if the roses are stolen or gate code, if any, is not provided) or the wrong address is provided. Please contact Route Package Protection for any lost, damaged or stolen packages in case you purchased while placing the order. All such claims must be opened within 15 daysfromthe delivery date of the package.
At rare circumstances severe weather may cause delays.
Due to possible courier or weather delays, we may ship your package earlier/later to prevent delayed/damaged deliveries.
Route Insurance is an added layer of protection to your order which insures package replacement for lost, stolen or damaged packages. By unselecting it, you are opting out of this premium feature and Via Florelle is not responsible for any lost, stolen or damaged packages.
Please see Shipping and Returns Policy before you agree to the Shipping Terms and Conditions