Shipping terms and Conditions
- Via Florelle ships all Voyageur and Gallerie de Via Florelle products Priority Overnight. Arrival time of your roses is by 12pm to most areas in the US and 5pm to some rural areas on the delivery day you specify.
- Via Florelle ships all Forever roses Priority Overnight, or FEDEX 2-3 days Choose Priority Overnight at checkout if you wish the flowers to be delivered the next day!
- Via Florelle hand delivers in Los Angeles from 10-6 pm PST.
- I understand this order cannot be cancelled or modified. All sales are Final! No refunds or store credit will be issued.
- Please make sure someone is at the delivery address to receive the package.
- Packages DO NOT REQUIRE SIGNATURE due to fragility of the roses and may be left at the address provided, if the recipient is not present.
- Please provide a gate code if necessary.
- You take full responsibility for any loss or damage that may occur (if the roses are stolen or gate code, if any, is not provided) or the wrong address is provided.
- We may contact the recipient if there is a problem with the delivery.
- Due to possible courier or weather delays, we may ship your package earlier to prevent delayed delivery.
- At rare circumstances severe weather may cause delays.
- Any delays/damages of the order caused by Fedex are out of the hands of Via Florelle and will be taken up with Fedex.
- Please contact us in case the recipient is sensitive/allergic to perfumes or in general fragrances.
- Please see Shipping and Returns Policy before you agree to the Shipping Terms and Conditions
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